Privacy Policy

At kromalead, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal and non-personal information to improve our services and provide you with a seamless shopping experience. This includes:

Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.
Non-Personal Information: IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information

We use the collected information for the following purposes:

Processing and fulfilling orders.
Sending order confirmations, shipping updates, and customer support responses.
Improving our website, services, and customer experience.
Sending promotional emails or special offers (only with your consent).

3. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Secure payment methods and encryption (SSL) are used to ensure your financial information is protected.

4. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, but some site features may not function properly.

5. Third-Party Sharing

We do not sell or trade your personal information. However, we may share your data with:

Service Providers: Payment processors, shipping companies, and email marketing platforms to fulfill orders and provide customer support.
Legal Compliance: If required by law or to protect our rights and prevent fraud.

6. Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt-out of marketing emails by clicking the “unsubscribe” link.
Request details about the information we collect.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website indicates your acceptance of the revised policy.